When you send money with Indigo FX, your funds related to payment services are placed in segregated safeguarding accounts at regulated banks. These accounts are designated for clients only and are kept separate from Indigo FX’s operational money.
If Indigo FX became insolvent: Safeguarded funds are intended to be kept available for clients and not used to pay our business debts. An independent insolvency practitioner would oversee the return of safeguarded funds to clients ahead of ordinary creditors (reasonable administration costs may be deducted).
Safeguarding is different from the Financial Services Compensation Scheme (FSCS). Your money isn’t covered by FSCS; instead, it’s protected by the segregation and reconciliation rules we follow as an FCA-authorised payment institution.