Yes. In some corridors, intermediary or receiving banks may deduct their own fees. Where we can, we’ll estimate or offer options to cover those fees, so the recipient receives the full amount.
Could other banks take fees from my payment?
What will my confirmation show after I book?
Your confirmation repeats the same key items (send amount, applied rate/markup if relevant, fees and charges and the recipient receives amount) so you can verify what was delivered.
Why can my quote change?
Market rates move continuously, and some routes/speeds have different costs. If timing or route changes, your cost may change too, we’ll always give you the current quote before you confirm.
How long does it take for me to receive my vouchers?
The vouchers will be sent within 30 days of the qualifying trade made by the person who has been referred.
I have friends and family who have overseas money transfer requirements. Will I be rewarded if I refer them to you?
Yes! We’ll send you and your friend a £25.00 Amazon voucher if they registers and transfer over £5000.
Can I refer more than one person and still be rewarded?
Yes, there is no limit to the number of friends you can refer. You will be rewarded for each valid referral.
Who can pay me?
Get paid by third parties
How is my money protected?
When you send money with Indigo FX, your funds related to payment services are placed in segregated safeguarding accounts at regulated banks. These accounts are designated for clients only and are kept separate from Indigo FX’s operational money. If Indigo FX became insolvent: Safeguarded funds are intended to be kept available for clients and… Continue reading How is my money protected?
Are there any fees associated with your Multi Currency Platform?
No annual fees, deposits or minimum transaction level are required.
Can I hold multiple currencies with your Multi Currency Platform?
Yes you can. You can recieve money in 15 + currencies.