No, Indigo FX do not charge fees to set up your account or for the use or maintenance of your account.
Is there any account fees?
How do I add a new party to an account?
Please contact your assigned Dealer who can organise for a new party to be added to your account.
What are my obligations if I open an account?
Opening an account with Indigo FX carries no obligations, there is no cost associated with setting up an account and you are not obliged to trade with us.
How do I update my details?
Please contact your assigned Dealer who can organise an update to your account.
Can I close my account if I no longer need it?
If you no longer have any need of your account with Indigo FX you can simply send an email to co********@*********co.uk requesting that your account be closed.
How do I reset access to IndigoPay?
Contact your assigned Indigo FX dealer who can reset your access to IndigoPay.
Where can I find IndigoPay?
IndigoPay can be found at https://indigopay.com/
How can you offer better rates than the banks?
Indigo FX specialise in providing cost effective Foreign Exchange services and is able to purchase currency at a wholesale rate from the banks, which allows us to then pass the savings we receive from buying in bulk to our customers.
How do you save me money?
We will always endeavour to offer you competitive rates. Our service is totally transparent, the rate is all inclusive. There are no commission charges and no transfer fees.
Why do I have to register to use your services?
In order to comply with Anti-Money Laundering Regulations as a FCA authorised Payment Institution we require to obtain company documentation or proof of identity and registered address for all our clients, Business and Personal.