If you proceed, your finance agreement will be with our finance partner (see our Terms and Conditions / Terms of Business for provider details).
Who is the lender / who will I contract with?
Can trade finance be tailored to my business?
Yes. Most providers offer flexible terms and structures based on your industry, size, and trading patterns.
How do I check if my business qualifies for credit facility?
Indigo FX can connect you with our finance partner to review your requirements. Eligibility and approval are decided by our finance partner, based on their assessment and criteria. Ask us to connect you and our finance partner will confirm what can be offered.
Which documents are required to access credit?
Our finance partner will tell you what is required. Depending on the product, this may include accounts, management information, invoices, and ongoing monitoring information. Indigo FX does not assess eligibility or make the credit decision.
How long does it take to set up the facility?
Once you have submitted all the required information, the process typically take 24/48 hours. This is subject to the funding solution selected.
How does Indigo FX set its pricing for international payments?
We buy currency at wholesale market rates and sell it to you at a rate that includes a small margin. Depending on the route and speed you choose, there may also be a fixed payment fee. Some intermediary/receiving banks may deduct their own charges, which are outside our control; where possible we’ll flag when such… Continue reading How does Indigo FX set its pricing for international payments?
Do you use a public “reference rate”?
No. We quote you a firm rate that reflects live market conditions and our margin. Because there’s no public reference rate in our quote, we focus on the amount your recipient will receive, which is the clearest way to compare providers.
What information will I see before I confirm a transfer?
Before you commit, we will present clearly by email or telephone: The amount you’re sending, The exchange rate we’ll apply, Any payment fees/charges, The amount your recipient will receive. You’ll see the same items on your trade/payment confirmation so you can compare offer vs. outcome.
Why do you emphasise “recipient receives”?
Because it already reflects the exchange rate and fees you pay us, it’s the most meaningful way to compare providers.
How should I compare Indigo FX with other providers?
Compare at the same time (rates move) and focus on the recipient receives figure for the same send amount. Consider speed, security, reliability, delivery options, and customer support.