Please contact your assigned Dealer who can organise an update to your account.
How do I update my details?
Can I close my account if I no longer need it?
If you no longer have any need of your account with Indigo FX you can simply send an email to co********@*********co.uk requesting that your account be closed.
How do I reset access to IndigoPay?
Contact your assigned Indigo FX dealer who can reset your access to IndigoPay.
Where can I find IndigoPay?
IndigoPay can be found at https://indigopay.com/
How can you offer better rates than the banks?
Indigo FX specialise in providing cost effective Foreign Exchange services and is able to purchase currency at a wholesale rate from the banks, which allows us to then pass the savings we receive from buying in bulk to our customers.
How do you save me money?
We will always endeavour to offer you competitive rates. Our service is totally transparent, the rate is all inclusive. There are no commission charges and no transfer fees.
Why do I have to register to use your services?
In order to comply with Anti-Money Laundering Regulations as a FCA authorised Payment Institution we require to obtain company documentation or proof of identity and registered address for all our clients, Business and Personal.
Is there a minimum payment value required?
No Indigo FX do not require a minimum payment value.
Is there a limit of the size of payment I can make?
Indigo FX do not have a set limit to the size of payment you can make, however we may require additional information and/or documentation to facilitate larger payments.
How long does a transfer take?
For major currency transfers (GBP and EUR) transfers can take place the same day, upon receipt of your funds before 12pm. If received post 12pm the receipt of funds may be the next working day. For other currencies it can typically take 1-3 working days. Please note this is only a guideline and Indigo FX… Continue reading How long does a transfer take?